Case Study

Interim Management

Home Healthcare Organization

THE FIRE

A $100 million home healthcare services company was experiencing extreme operational, financial and management crisis.

An unverified Beta model all-inclusive remote billing, invoicing and accounting system purchased and implemented by management fails in every respect.

14 Franchisees, across the country, who implemented system become apoplectic and rebel.  

THE RESCUE

As Interim CEO, provided leadership and stability and assessed critical operational issues.

Addressed Franchisee concerns and developed and implemented consensual spin off plan without costly litigation.

Successfully implemented rapid response solutions to assure compliant customer services.

Assured regulatory compliance.

Developed revised business model and gained lender support and funding.

Restructured organization.

THE RESULT

Successfully divested franchisee operations.

Initiated and closed a competitive sale of NY owned operations, including gaining regulatory approvals.

Returned business operations to original owner.